If you encounter any issue with your order's tracking status, do not hesitate to contact us at support@calmingpet.co and we will get back to you immediately.
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📣 (23rd December 2020): We received an important update from our shipping carriers in the United Kingdom (FedEx, TNT, YODEL and Royal Mail) that there will be a delay in delivery of some orders fulfilled on or after 10th December 2020. This comes as a result of the continuing uncertainty regarding the new COVID-19 strain regulations and holiday season. Even though your orders might face a minor delay in standard delivery, our logistics team is trying their best to make sure that all orders get delivered within estimated delivery timeframe. Our team sincerely apologise to you for the inconvenience caused by this issue, but we expect your valuable support in this matter. The safety and well-being of our customers and everyone around us always come first. If you have any questions regarding the tracking status of your order with us, please don't hesitate to contact our dedicated 24/7 customer support team at support@calmingpet.co.
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Deliveries are delayed in some cities as a part of the restrictions imposed by central government authorities on account of COVID-19 outbreak. We deeply regret the inconvenience caused. However, it is confirmed that all orders will get successfully delivered without fail even if there's a slight delay than normal.
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If your order is in transit, it will be delivered within 4-8 working days. Keep in mind that your order's tracking status may take up to 4 working days to update by the respective shipping carrier, so don't panic!
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📣 (23rd December 2020): We received an important update from our shipping carriers in the United Kingdom (FedEx, TNT, YODEL and Royal Mail) that there will be a delay in delivery of some orders fulfilled on or after 10th December 2020. This comes as a result of the continuing uncertainty regarding the new COVID-19 strain regulations and holiday season. Even though your orders might face a minor delay in standard delivery, our logistics team is trying their best to make sure that all orders get delivered within estimated delivery timeframe. Our team sincerely apologise to you for the inconvenience caused by this issue, but we expect your valuable support in this matter. The safety and well-being of our customers and everyone around us always come first. If you have any questions regarding the tracking status of your order with us, please don't hesitate to contact our dedicated 24/7 customer support team at support@calmingpet.co.
~
Deliveries are delayed in some cities as a part of the restrictions imposed by central government authorities on account of COVID-19 outbreak. We deeply regret the inconvenience caused. However, it is confirmed that all orders will get successfully delivered without fail even if there's a slight delay than normal.
~
If your order is in transit, it will be delivered within 4-8 working days. Keep in mind that your order's tracking status may take up to 4 working days to update by the respective shipping carrier, so don't panic!